Human Resource Manager

To manage and support key HR functions including talent acquisition, employee relations, performance management, HR administration, payroll support, training and compliance, while promoting a productive, engaged and positive workplace in a manufacturing environment.

• Manage recruitment, candidate screening, interviews, reference checks and onboarding.
• Prepare employment offers, contracts and new employee documentation.
• Facilitate employee orientation and ensure effective onboarding.
• Respond to employee queries on HR policies, benefits and workplace procedures.
• Manage and document employee grievances, disciplinary matters and workplace investigations.
• Support conflict resolution and promote positive employee relations.
• Conduct exit interviews and coordinate employee separation processes.
• Ensure compliance with Kenyan labour laws, HR policies and statutory requirements.
• Coordinate mandatory employee training and workplace safety initiatives.
• Maintain accurate and confidential employee personnel records.
• Monitor employee attendance, overtime, leave and timekeeping records.
• Update and maintain employee information in the HRIS.
• Prepare employment confirmations, promotion letters and other HR correspondence.
• Prepare and verify monthly payroll changes, including salaries, deductions, bonuses and new hires.
• Coordinate employee benefits, medical insurance and related employee queries.
• Organize employee training programs and maintain training records.
• Coordinate performance appraisal cycles and track completion of employee reviews.
• Support managers in setting KPIs and performance objectives.
• Monitor and support Performance Improvement Plans (PIPs).
• Prepare HR reports and workforce performance analytics for management.
• Identify performance gaps and coordinate appropriate training and development initiatives.
• Support internal and external HR audits, labour inspections and compliance reviews.

• Bachelor’s degree in human resource management, Business Administration or a related field.
• CHRP, CIPD or equivalent professional HR qualification.
• 10 years’ relevant HR experience, preferably in the manufacturing sector.
• Good knowledge of Kenyan labour laws and HR best practices.
• Experience in recruitment, employee relations, performance management, payroll support and HR administration.
• Experience with HRIS and payroll systems.
• Strong Microsoft Office and HR reporting skills

Core Competencies

• Strong communication and interpersonal skills.
• Excellent employee relations and conflict-resolution skills.
• Good knowledge of Kenyan labour laws and HR practices.
• Strong organizational and administrative skills.
• High level of integrity, confidentiality and professionalism.
• Strong problem-solving and decision-making skills.
• Excellent attention to detail.
• Good analytical and reporting skills.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work collaboratively across departments.
• Proactive, approachable, and people-oriented.
• Ability to work effectively with employees and management at all levels.

Key Performance Indicators

• Timely and effective recruitment and onboarding.
• Employee retention and engagement.
• Timely resolution of employee relations matters.
• Accuracy and completeness of HR records.
• Accuracy of payroll inputs and HR data.
• Timely completion of performance appraisals.
• Training and development completion rates.
• Compliance with HR policies and labour regulations.
• Employee grievance and disciplinary matters resolved within set timelines.
• HR audit and compliance readiness.