inquiries: 0746598326/0750947081

Our client, a supermarket, seeks to hire branch managers.

Job Purpose

The Branch Manager is accountable for their branch, leading and inspiring the branch team to achieve the business
plan for the branch. To ensure that there is full and consistent compliance to all company policies and procedures.
To review and analyze the store’s performance, developing plans in conjunction with the Store Management Team
and Regional Support Team and in consultation with the Regional manager, to achieve the store’s business plan,
identifying and rectify issues as quickly and effectively as possible.
To achieve the store business plan by delivering a “Green” store performance pack.
To champion team and individual development in the store, ensuring culture opportunity for all.

Key Responsibilities:

  • People Management 
  • Ensuring that store management receive a quarterly and end of year performance review based on their individual performance against their Job Description/ objectives and KPIs. (As outlined in their respective Performance Packs)
  • Based on the Leads performance review, develop action plans to address any issues with clear next steps, timelines and review periods.
  • Ensuring that the store’s staff absence is monitored, managed and minimized to ensure maximize productivity.
  • Ensuring that the store team receives timely communication, is informed and engaged with approachable culture of “ask not tell”.
  • Ensuring that the store’s management and staffing levels are right for the level of trade.
  • Ensure that all store staff are aware of the development opportunities in the company and there is an active development group in the store.
  • Customers
  • Ensuring there is a service culture within the store and a Mystery Shopper Action Plan is in place addressing any issues highlighted in the last audit.
  • Ensuring the store has it’s full range of products on sales by implementing and maintenance the store planograms.
  • Ensuring the store is maximizing promotional availability and sales by the the full and consistent execution of the store promotion plan.
  • Ensuring all store customers can complete their full shop in one trip by maximizing on shelf availability.
  • Ensuring that all personal service areas are properly staffed to meet the trading conditions and agreed  service levels.
  • Operations
  • Ensuring all operational processes are being properly carried out in the store in line with the Store Operations Manual.
  • The store has a Hygiene management action plan is in place to address issues notes in the last audit.
  • A Store Walk is taking place every morning and a follow up every afternoon, identifying and resolving issues.
  • The fresh food quality in the store is to the company’s standard by carrying out the “grading” process and the waste management processes are being implemented in the bakery, Deli, Fish and meat counters.
  • Checking that the store is maintaining price integrity across the store by implementing the full price integrity process.
  • Ensuring all machines and equipment are inspected for faults or defects and are servicable and maintained in accordance with the agreed maintenance schedule.
  • That all store Log Books are properly completed and reviewed weekly and that action plans are developed and reviewed to address issues identified.
  • Financial
  • Maximizing sales and achieving the store’s sales budget
  • Achieving the stores promotional sales targets.
  • Controlling the store’s cost lines as a percent of sales and total cash to budget
  • Controlling payroll as a percent to sales and total cash.
  • Achieving or exceeding store’s the budgeted profit.
  • Controlling Shrinkage to the store’s budget

KPIs

1. Employee Engagement
2. Performance Review Completion %
3. Staff Productivity Index
4. Mystery Shopper Score
5. Planogram Health Check
6. Recognition Of Standards
7. Hygiene Audit Score
8. Store Sales v Budget
9. Promotion Sales % to Total Sales
10. Cost % Sales
11. Payroll % to Sales
12. Profit % to Sales and Cash
13. Stock Cover

Requirements

  • Degree in Business Management or Related
  • 2 years of experience as a Brach Stock Controller or Section Lead or 1 year in similar position at a branch of similar size

Skills

● Inventory Management
● Customer service
● People Management
● Financial Management
● Computer literacy
● Data Analysis
● Budget Management
● People management

Attributes

● Relationship-building skills
● Team player
● Effective communication skills
● Interpersonal skills
● Problem-solving
● Creativity/Innovativeness
● Integrity
● Confidentiality

Apply Now!

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